A Better System is Needed, you think?

I have a new car.

I also want to take as many things off my plate as I can, so I went online to Mercedes Benz Financial and signed up for their recurring monthly payment plan. No worries on my part, I thought. Then I get a call from them saying my account is overdue. When I finally get to speak … this guy has a scripted agenda and in one breath tells me I’m over due and in the next congratulates me on my new car…..do you think he could use some coaching? I explain that 10 days ago I signed up for the automatic system, sent routing number, account number, etc and have the confirmation to prove it. He then tells me it takes 42 -60 days for Chase to set all the wheels in motion. Chase…..who even knew Mercedes was using Chase? Needless to say, I’m a bit ‘peeved’. If it took me 42-60 days to pay, I promise you they would come and take my car! When I give them everything they need to just take the money right out of my account, this makes absolutely no sense to me! Do they have so many people with excellent credit applying for their services that they can’t keep up?

I just don’t get it, there needs to be a better system in place.


~ by transformativethoughts on April 15, 2010.

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